Your DSPs are caregivers. Stop making them administrators.
AI automation built specifically for Minnesota 245D-licensed home care and HCBS providers — documentation, compliance, intake and referral follow-up.
We only work on three things, because these are the three that decide whether an agency makes money. Denied and delayed claims: documentation gaps, missing signatures, and service notes that do not match the CSSP. Referrals that go cold: while you assemble the intake packet, the family goes elsewhere. Audit exposure: if producing a file means digging through folders, that is risk you are carrying for no reason.
Where the time goes: manual intake paperwork and referral packet assembly, chasing service documentation from DSPs in the field, CSSP and IAPP tracking and renewal deadlines, Individual Abuse Prevention Plan review cycles, assembling records for county and licensing review, following up with case managers, and recruiting and onboarding DSPs.
What we build: automated intake and referral workflows, documentation assistance that catches gaps before they become denials, compliance tracking with deadline alerts, audit-ready record retrieval, referral source follow-up, and family and case manager communication automation.
Benjamin Osei spent ten years in banking operations, risk and operational resilience, where documentation failures have consequences. That is the same discipline HCBS demands. We are based in Savage, Minnesota, and we will come to your office.
Zenovia AI Solutions, 6220 W 132nd St, Savage, MN 55378 · (612) 405-0688 · info@zenoviasolutions.com